Aproximación a una gerencia de marketing para el desarrollo sustentable del turismo en Venezuela

Authors

  • Douglas Enrique López Rojas, DLR
  • Alma Hernández Ruiz, AHR

DOI:

https://doi.org/10.18041/2382-3240/saber.2011v6n2.2503

Keywords:

Tourism, Marketing, Management, Behavioral Patterns

Abstract

Based on the marketing theories and applied management there is a theoretical model of differentiation and positioning of the municipality of Caroni as an ideal tourist town in the vision of the tour operators, artisans and other tourist service providers in this municipality; they will serve as grounds for the State in formulating the policies in this sector. Methodologically, it starts with the state of the art specialists’ bibliographic revision of the behavioral patterns and decision making in marketing as well as some theoretical applications of marketing and applied management. By using systematic criteria, the model’s predictors are formed by Marketing variables: Perceived Risk, Trust, Attitude and Intention, and some objective, subjective and organizational decision variables that by being measured through the empirical referents of these social stakeholders ratify the existence of a flow of information that through the constructs of perception penetrate and become learning constructs instilling the respondent to rather invest in the municipality of Caroni. Finally, it is established that the use or applicability of this theoretical-scientific model that would shape the vision of the social stakeholders in question will depend on the importance and procedural value given by the State planners since every effort made by the Higher education Institutions in promoting development demands commitment from all government authorities. 

Author Biographies

  • Douglas Enrique López Rojas, DLR

    Economista. Máster en Gerencia. Profesor de la Universidad Nacional Experimental de Guayana (UNEG). Coordinador de Admisión y Control de Estudios UNEG. Aspirante a Doctor en Ciencias Económicas, programa Universidad de la Habana-UNEG. Email: douglaslopez001@gmail.com. Teléfono: 0414-8998747.

  • Alma Hernández Ruiz, AHR

    Economista. Doctora en Ciencias Económicas. Profesora de la Universidad de la Habana. Directora del Centro de Técnicas de Dirección de la Universidad de la Habana. Cuba. almah@ceted.uh.cu

References

1. Engel, James; Blackwell, Roger y Miniard, Paul (1990), Consumer Behavior USA. Dryden Press. 6ta Edición.

2. Howard, J.A. (1993). El comportamiento del consumidor en la estrategia del marketing. Madrid: Diaz de Santos.

3. Howard, J and Sheth, J. (1969). The Theory of Buyer Behavior. New York U.S.A.:John Willey & Sons Inc.

4. Kotler, P. (1997). Dirección de Mercadotecnia: Análisis, Planificación, Implementación y Control. México: Prentice Hall Internacional.

5. Kotler, P. (1995). Dirección de Marketing, 8ª edición, Prentice Hall internacional.

6. Kotler, P., y Armstrong, G. (2003). Fundamentos de Marketing (6a.ed). México: McGraw Hill.

7. Nicosia, F. (1967). Consumer Decision Process: Marketing and Advertising Implications. U.S.A.: Prentice Hall. Englewood Cliff Inc., USA).

8. Schiffman, L y Lazar K, (1991). Comportamiento del Consumidor. Ed. Prentice-Hall. México. Tercera edición.

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Published

2011-07-01

Issue

Section

Marketing and Sustainable Tourism

How to Cite

López Rojas, D. E., & Hernández Ruiz, A. (2011). Aproximación a una gerencia de marketing para el desarrollo sustentable del turismo en Venezuela. Saber, Ciencia Y Libertad, 6(2), 159-167. https://doi.org/10.18041/2382-3240/saber.2011v6n2.2503

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