Performance measurement variables for decision making in sports organizations: a systematic literature review
DOI:
https://doi.org/10.18041/1900-3803/entramado.1.8769Keywords:
Organizational Performance, Decision Making, Innovation, Productivity, Sports OrganizationsAbstract
In the field of study of organizational management, performance measurement is of great relevance, since it measures the capacity of organizations to meet their objectives. In this way, company directors can analyze their management from different levels in relation to processes, objectives, resources, strategies and culture. However, sports organizations have different publics of interest, as well as various types of analysis according to their structure and organizational behavior, which generates disparity in the verification and control processes associated with performance measurement for the achievement of objectives. organizational goals. This is why it is necessary to generate knowledge in this area. This research aims to identify performance measurement variables applicable to sports organizations, which contributes to the strengthening of decision-making. The methodology used was a systematic literature review, followed by an analysis using the NVivo software. As a main result, the finding of seven main performance measurement variables applicable to sports organizations was found: creativity, innovation, productivity, efficiency, effectiveness, competitiveness and profitability.
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