Caracterización de prácticas de capacidad de innovación en organizaciones
Revisión literaria y diagnóstico en unidades de servicios
DOI:
https://doi.org/10.18041/entramado.2016v12n1.23117Palabras clave:
Gestión de la innovación, gestión del conocimiento, Instituciones de Educación Superior (IES), capacidades dinámicasResumen
El artículo responde a las preguntas: ¿Cuáles son las prácticas que aplican las organizaciones de servicios para facilitar la construcción y desarrollo de su capacidad de innovación? y ¿Las unidades financieras de IES públicas en Colombia, aplican tales prácticas? El problema se fundamenta en estudios sobre desfinanciación de la Educación Superior (ES) y la necesidad de innovar en las fuentes de ingresos. Las IES demandan la capacidad para responder a la dinámica del entorno, requerimientos de calidad, cobertura, tecnología etc. Por medio de una revisión sistemática de la literatura, este estudio caracteriza prácticas identificadas en artículos científicos que mejoraron la capacidad de innovación en organizaciones de servicios; y realiza un diagnóstico del porcentaje de IES que las aplican. Se hace evidente en el estudio, que el nivel de autonomía de las IES influye en la aplicación de las prácticas
Descargas
Los datos de descarga aún no están disponibles.
Referencias
1. ADAMS, Richard; BESSANT, Jhon; PHELPS, Robert. Innovation mana- gement measurement: A review. In: International Journal of Manage- ment Reviews. March, 2006. vol. 8, no. 1, p. 21–47. DOI: 10.1111/j.1468- 2370.2006.00119.x
2. ADLER, Paul; SHENHAR, Aaron. Adapting Your Technological Base : The Organizational Challenge. In: Sloan Management Review. 1990. Vol 32 no. 1, p. 25–37.
3. AGARWAL, Renu; SELEN, Willem. Dynamic Capability Building in Ser- vice Value Networks for Achieving Service Innovation. In: Decision Sciences. Agosto, 2009. vol. 40, no. 3, p. 431–475.
4. AMALIA, Mirta; NUGROHO, Yanuar. An innovation perspective of knowledge management in a multinational subsidiary. In: Journal of Knowledge Management. Julio, 2011. vol. 15, no. 1, p. 71–87. DOI: 10.1108/13673271111108701
5.ARAGÓN-CORREA, J.Alberto; SHARMA, Sanjai. “A Contingent Resource-Based View of Proactive Corporate Environmental Stra- tegy”, In: Academy of Management Review. Enero, 2003. vol. 28, no. 1, p. 71-88.
6. ARNOLD, Todd; FANG, Eric; PALMATIER, Robert. W. The effects of customer acquisition and retention orientations on a firm’s radical and incremental innovation performance. In: Journal of the Academy of Marketing Science. Abril, 2011. Vol. 39, no. 2, p. 234–251. DOI: 10.1007/s11747-010-0203-8
7. BENNER, Mary J. Securities Analysts and Incumbent Response to Ra- dical Technological Change: Evidence from Digital Photography and Internet Telephony. In: Organization Science. Enero, 2009. vol 21, no. 1, p. 42–62. http://dx.doi.org/10.1287/orsc.1080.0395
8. BERGMAN, Jukka; VILJAINEN, Satu; KÄSSI, Tuomo; PARTANEN, Jar- mo; LAAKSONEN, Petteri. Managing the exploration of new opera- tional and strategic activities using the scenario method—assessing future capabilities in the field of electricity distribution industry. In: International Journal of Production Economics, Enero, 2005. Vol. 104, no. 1, p. 46–61. doi:10.1016/j.ijpe.2005.01.013
9. BJÖRK, Jennie; BOCCARDELLI, Paolo; MAGNUSSON, Mats. Ideation Capabilities for Continuous Innovation. In: Creativity and Innova- tion Management. Noviembre, 2010. Vol. 19, no. 4, p. 385–396. DOI: 10.1111/j.1467-8691.2010.00581.x
10. BLOMQVIST, Kirsimarja; HARA, Veikko; KOIVUNIEMI, Jouni; AIJO, Toivo. Towards networked R&D management: the R&D approach of Sonera Corporation as an example. In: R and D Management. No- viembre, 2004. Vol. 34, no. 5, p. 591–603. Available at SSRN: http://ssrn. com/abstract=610460
11. BROSTRÖM, Anders. Firms’ rationales for interaction with research universities and the principles for public co-funding. In: The Journal of Technology Transfer. Junio 2012. Vol. 37, no. 3, p. 313–329. DOI: 10.1007/s10961-010-9177-4
12. BROWN, John. S; DUGUID, Paul. Organizational Learning and Com- munities-of-Practice: Toward a Unified View of Working, Learning, and Innovation. In: Organization Science. Febrero, 1991. vol. 2, no. 1, p. 40–57. DOI: 10.1287/orsc.2.1.40
13. BUTLER, Tom; MURPHY, Ciaran. An exploratory study on IS capabi- lities and assets in a small-to-medium software enterprise. In: Journal of Information Technology. Diciembre, 2008. Vol. 23, no. 4, p. 330–344. DOI: doi:10.1057/jit.2008.19
14. CANALS, Jordi. How to think about corporate growth? In: European Management Journal. Diciembre, 2001. vol. 19, no. 6, p. 587–603. DOI: doi:10.1016/S0263-2373(01)00084-6
15. CAPON, Noel; FARLEY, John U; HOEING, Scott. Determinants of Financial Performance : A Meta-Analysis. In: Management Science. Oc- tubre, 1990. Vol. 36, no. 10, p. 1143–1159.
16. CHONG, Siong Choy; SALLEH, Kalson; AHMAD, Syed Noh Syed; SHARIFUDDIN, Syed-Ikhsan Syed Omar. KM implementation in a public sector accounting organization: an empirical investigation. In: Journal of Knowledge Management. Enero, 2011. Vol. 15, no. 3, p. 497– 512. DOI: http://dx.doi.org/10.1108/13673271111137457
17. CLARK, Kim B; FUJIMOTO, Takahiro. The power of product integrity. In: Harvard Business Review. Diciembre, 1990. Vol. 68, no. 6, p. 107– 118.
18. CORIAT, Benjamin; DOSI, Giovanni. The Nature and Accumulation of Organizational Competences / Capabilities. In: Revista Brasileira de Inovação. Julio, 2002. Vol. 1, no. 2, p. 275–326.
19. COSTANZO, Laura A. Strategic foresight in a high-speed environ- ment. In: Futures. Marzo, 2004. Vol. 36, no. 2, p. 219–235. DOI: 10.1016/ S0016-3287(03)00145-9
20. CROSSAN, Mary M; APAYDIN, Marina. A Multi-Dimensional Fra- mework of Organizational Innovation: A Systematic Review of the Literature. In: Journal of Management Studies. Septiembre, 2010. Vol. 47, no. 6, p. 1154–1191. DOI: 10.1111/j.1467-6486.2009.00880.x
21. CROSSAN, Mary M; LANE, Henry W; WHITE, Roderick E. An Organi- zational learning framework: from intuition to institution. In: Academy of Management Review. Julio, 1999. Vol. 24, no. 3, p. 522–537.
22. DAHOOIE, Jalil Heidary; AFRAZEH, Abbas; HOSSEINI, Seyed Moham- mad M. An activity-based framework for quantification of knowledge work. In: Journal of Knowledge Management. Junio, 2011. Vol. 15, no. 3, p. 422–444. DOI: http://dx.doi.org/10.1108/13673271111137411
23. DAMANPOUR, Fariborz. Organizational Innovations: A Meta- Analy- sis of Effects of Determinants and modertors. In: Academy of Ma- nagement Journal. Septiembre, 1991. Vol. 34, no. 3, p. 555–590. doi: 10.2307/256406
24. DANIEL, Elizabeth M; WILSON, Hugh N. The role of dynamic capabili- ties in e-business transformation. In: European Journal of Information Systems. Diciembre, 2003. Vol. 12, no. 4, p. 282–296.
25. DANNEELS, Erwin. The dynamics of product innovation and firm competences. In: Strategic Management Journal. Septiembre, 2002. Vol. 23, no. 12, p. 1095–1121. doi:10.1002/smj.275
26. DAVE, Bhargav; KOSKELA, Lauri. Collaborative knowledge mana- gement—A construction case study. In: Automation in Construc- tion. Noviembre, 2009. Vol. 18, no. 7, p. 894–902. doi:10.1016/j.aut- con.2009.03.015
27. DODGSON, Mark; GANN, David; SALTER, Ammon. The manage- ment of technological innovation. Second Edition. Oxford: Oxford University Press. 408 p. ISBN: 9780199208531
28. DOUGHERTY, Deborah. A Practice-Centered Model of Organizatio- nal Renewal Through Product Innovation. In: Strategic Management Journal. Febrero, 2007. Vol. 13(Strategy Process: Managing Corporate Self-Renewal), p.77–92. DOI: 10.1002/smj.4250131007
29. ELCHE HORTELANO, Dioni; GONZÁLEZ MORENO, Ángela. Stra- tegic adjustment between innovation and production: generation of integrated archetypes in Spanish service firms. In: Technology Analysis & Strategic Management. Junio, 2010. Vol. 22, no. 5, p. 533–551. DOI:1 0.1080/09537325.2010.488055
30. ELKINS, Teri; KELLER, Robert T. Leadership in research and develop- ment organizations: A literature review and conceptual framework. In: The Leadership Quarterly. Octubre, 2003. Vol. 14, no. 4-5, p. 587–606. doi:10.1016/S1048-9843(03)00053-5
31. FERNÁNDEZ, Rafael. Strategic and Organizational Innovation as a Foundation for Competitiveness the Montalt Company and its Rela- tionship with Ford-España. In: Universia Business Review. Enero, 2010. Vol. 28, p.116–135.
32. FILIPPINI, Roberto; GÜTTEL, Wolfgang H; NOSELLA, Anna. Ambi- dexterity and the evolution of knowledge management initiatives. In: Journal of Business Research. Marzo, 2012. Vol. 65, no. 3, p. 317–324. doi:10.1016/j.jbusres.2011.04.003
33. FLIER, Bert; VAN DEN BOSCH, Frans A. J; VOLBERDA, Henk W. Co-evolution in Strategic Renewal Behaviour of British, Dutch and French Financial Incumbents: Interaction of Environmental Selection, Institutional Effects and Managerial Intentionality*. In: Journal of Ma- nagement Studies. Noviembre, 2003. Vol. 40, no. 8, p. 2163–2187. DOI: 10.1046/j.1467-6486.2003.00416.x
34. FUCHS, Peter H; MIFFLIN, Kenneth E; MILLER, Danny; WHITNEY, John O. Strategic integration: Competing in the edge of capabilities. In: California Management Review. Marzo, 2000. Vol. 42, no. 3.
35. GARNER, Jacqueline L; NAM, Jouahn; OTTOO, Richard E. Determi- nants of corporate growth opportunities of emerging firms. In: Journal of Economics and Business. Enero, 2002. Vol. 54, p. 73–93. doi:10.1016/ S0148-6195(01)00056-X
36. GEBAUER, Heiko; WORCH, Hagen; TRUFFER, Bernhard. Absorptive capacity, learning processes and combinative capabilities as determi- nants of strategic innovation. In: European Management Journal. Fe- brero, 2012. Vol. 30, no. 1, p. 57–73. doi:10.1016/j.emj.2011.10.004
37. HELFAT, Constance E; PETERAF, Margaret A. “The Dynamic Re- source-Based View: Capability Lifecycles”. In: Strategic Management Journal. Septiembre, 2003. vol. 24, no. 10, p. 997-1010. DOI: 10.1002/ smj.332
38. HERNÁNDEZ AJA, A. (2001). Informe sobre la Evolución de las Bue- nas Prácticas Españolas y su Relación con el Cumplimiento del Pro- grama Hábitat.
39. HSU, I.-Chieh Hsu; WANG, Yi-Shun. A Model of Intraorganizational knowledge sharing : Development and initial test. In: Journal of Global Information Management, 2008. Vol. 16, no. 3, p. 45–73. DOI: 10.4018/ jgim.2008070103
40. ISAKSEN, Arne; REMOE, Svend. O. New approaches to innovation policy: some Norwegian examples. In: European Planning Studies. Julio, 2001. Vol. 9, no. 3, p. 285–302. DOI:10.1080/713666481
41. JANSEN, Justin J. P.; VAN DEN BOSCH, Frans A. J., & VOLBERDA, Henk. W. Managing Potential and Realized Absorptive Capacity: How Do Organizational Antecedents Matter? In: Academy of Management Journal. Diciembre, 2005. Vol. 48, no. 6, p. 999–1015. DOI: 10.5465/ AMJ.2005.19573106
42. JENSEN, Soren H; POULFELT, Fleming; KRAUS, Sascha. Managerial routines in professional service firms: transforming knowledge into competitive advantages. In: The Service Industries Journal. Septiembre, 2010. Vol. 30, no. 12, p. 2045–2062. DOI:10.1080/02642060903191082
43. KEIL, Thomas; AUTIO, Erkko; GEORGE, Gerard. Corporate Venture Capital, Disembodied Experimentation and Capability Development. In: Journal of Management Studies. Noviembre, 2008. Vol. 45, no. 8, p. 1475–1505. DOI: 10.1111/j.1467-6486.2008.00806.x
44. KIM, Doung-Young; KUMAR, Vinod; KUMAR, Uma. Relationship be- tween quality management practices and innovation. In: Journal of Operations Management. Mayo, 2012. Vol. 30, no. 4, p. 295–315.
45. KODAMA, Mitsuru. Innovation and knowledge creation through lea- dership-based strategic community: Case study on high-tech com- pany in Japan. In: Technovation. Marzo, 2007. Vol. 27, no. 3, p. 115–132. doi:10.1016/j.technovation.2005.08.007
46. KORPOSH, Dmytro; LEE, Yu-Cheng; WEI, Chiu-Chi. Modeling the Effects of Existing Knowledge on the Creation of New Knowled- ges. In: Concurrent Engineering. Septiembre, 2011. Vol. 19, no. 3, p. 225–234. doi: 10.1177/1063293X11418134
47. KOWALKOWSKI, Christian; KINDSTRÖM, Daniel; ALEJANDRO, Thomas Brashear; BREGE, Staffan; BIGGEMANN, Sergio. Service infu- sion as agile incrementalism in action. In: Journal of Business Research. Junio, 2010. Vol. 65, no. 6, p. 765–772.
48. LAWSON, Benn; SAMSON, Danny. Developing innovation capabili- ty in organisations : a dynamic capabilities approach. In: International Journal of Innovation Management. Septiembre, 2001. Vol. 5, no. 3, p. 377–400. DOI: 10.1142/S1363919601000427
49. LEE, Hyunsuk; KELLEY, Donna. Building dynamic capabilities for innovation: an exploratory study of key management practices. In: R&D Management. Enero, 2008. Vol. 38, no. 2, p. 155–168. DOI: 10.1111/j.1467-9310.2008.00506.x
50. LEE, Kun Chang; LEE, Sangjae; KANG, In Won. KMPI: measuring knowledge management performance. In: Information & Management. Marzo, 2005. Vol. 42, no. 3, p. 469–482. doi:10.1016/j.im.2004.02.003
51. LI, Tiger; CALANTONE, Roger J. Impact of Market Knowledge Pro- duct New on Competence and Conceptualizati Advantage : The Em- pirical Examination. In: Journal of Marketing. Octubre, 1998. Vol. 62, no. 4, p. 13–29. DOI: 10.2307/1252284
52. LIAO, Shu –H; FEI, Wu-Chen; CHEN, Chilh-Chiang. Knowledge sharing, absorptive capacity, and innovation capability: an empiri- cal study of Taiwan’s knowledge-intensive industries. In: Journal of Information Science. Marzo, 2007. Vol. 33, no. 3, p. 340–359. doi: 10.1177/0165551506070739
53. LIYANAGE, Shantha. Knowledge and Intellectual Capital Management Processes: Grounding Knowledge and Understanding of Organisatio- nal Learning. In: Journal of Universal Computer Science, 2002. Vol. 8, no. 5, p. 526–535. DOI: 10.3217/jucs-008-05-0526
54. LÓPEZ-SÁEZ, Pedro; NAVAS-LÓPEZ, José Emilio; MARTÍN-DE-CAS- TRO, Gregorio; CRUZ-GONZÁLEZ, Jorge; External knowledge ac- quisition processes in knowledge-intensive clusters. In: Journal of Knowledge Management, 2010. Vol. 14, no. 5, p. 690–707. DOI: http:// dx.doi.org/10.1108/13673271011074845
55. MAHR, Dominik; LIEVENS, Annouk; Virtual lead user communities: Drivers of knowledge creation for innovation. In: Research Policy. Fe- brero, 2012. Vol. 41, no. 1, p. 167–177. doi:10.1016/j.respol.2011.08.006
56. MONE, Mark A; MCKINLEY, William; BARKER, Vincent L; More on organizational decline and innovation: are small entrepreneurial firms a special case? In: Academy of Management Review. Julio, 1998. Vol. 23, no. 3, p. 388–390.
57. MONTEALEGRE, Ramiro. A process model of capability develop- ment: Lessons from the electronic commerce strategy at Bolsa de Valores de Guayaquil. In: Organization Science. Octubre, 2002. Vol. 13, no. 5, p. 514–531. DOI: http://dx.doi.org/10.1287/orsc.13.5.514.7808
58. MUMFORD, Michael D; SCOTT, Ginamarie M; GADDIS, Blaine; STRANGE, Jill M; Leading creative people: Orchestrating expertise and relationships. In: The Leadership Quarterly, 2002. Vol. 13, no. 6, p. 705–750. doi:10.1016/S1048-9843(02)00158-3
59. O ́REILLY III, Charles; TUSHMAN, Michael L; Organizational Ambi- dexterity in Action: How Managers Explore and Exploit. In: Califor- nia Management Review. Summer, 2011. Vol. 53, no. 4, p. 5–22. DOI: 10.1525/cmr.2011.53.4.5
60. O’REILLY, Charles; BRUCE HARRELD, J; TUSHMAN, Michael L; Or- ganizational ambidexterity: IBM and emerging business opportunities. In: California Management Review, 2009. Vol. 51, no. 4, p. 75–99.
61. OH, Lin-Bin; TEO, Hock-Hai; SAMBAMURTHY, Vallabh; The effects of retail channel integration through the use of information techno- logies on firm performance. In: Journal of Operations Management. Julio, 2012. Vol. 30, no. 5, p. 368–381. doi:10.1016/j.jom.2012.03.001
62. ORDÓÑEZ DE PABLOS, Patricia; PARREÑO FERNÁNDEZ, José; Aprendizaje organizativo y gestión del conocimiento : un análisis di- námico del conocimiento. In: Investigaciones Europeas de Dirección y Economía de la Empresa, 2005, vol. 11no. 1, p. 165–177.
63. PATTERSON, Marvin L; From experience: linking product innovation to business growth. In: Journal of Product Innovation Management. Septiembre, 1998. Vol. 15, no. 5, p. 390–402. doi:10.1016/S0737- 6782(98)00009-5
64. PINTO, Jeffrey K; PRESCOTT, John; Variations in Critical Success Fac- tors Over the Stages in the Project Life Cycle. In: Journal of Management. Marzo, 1988. Vol. 14, no. 1, p. 5–18. doi: 10.1177/014920638801400102
65. PRAJOGO, Daniel I; AHMED, Pervaiz K; Relationships between inno- vation stimulus, innovation capacity, and innovation performance. In: R&D Management. Noviembre, 2006. Vol. 36, no. 5, p. 499–515. DOI: 10.1111/j.1467-9310.2006.00450.x
66. REJEB, Helmi-Ben; MOREL-GUIMARÃES, Laure; BOLY, Vincent; AS- SIÉLOU, N’Doli Guillaume; Measuring innovation best practices: Im- provement of an innovation index integrating threshold and synergy effects. In: Technovation, 2008. Vol. 28, no. 12, p. 838–854. doi:10.1016/j. technovation.2008.08.005
67. RINDOVA, Violina P; KOTHA, Suresh; “Continuous ‘Morphing’: Competing Through Dynamic Capabilities, Form and Function”. In: Academy of Management Journal. Diciembre, 2001. vol. 44, no. 6, p. 1263-1280. doi: 10.2307/3069400
68. ROBERTS, Nicholas; GROVER, Varun; Leveraging Information Techno- logy Infrastructure to Facilitate a Firm’s Customer Agility and Com- petitive Activity: An Empirical Investigation. In: Journal of Management Information Systems, 2012. Vol. 28, no. 4, p. 231–270. DOI:10.2753/ MIS0742-1222280409
69. ROHRBECK, Rohrbeck; Harnessing a network of experts for com- petitive advantage: technology scouting in the ICT industry. In: R&D Management. Enero, 2010. Vol. 40, no. 2, p. 169–180.
70. ROHRBECK, René; Exploring value creation from corporate-fore- sight activities. In: Futures. Mayo, 2012. Vol. 44, no. 5, p. 440–452.
71. ROMER, Christina D; The Prewar Business Cycle Reconsidered : New Estimates of Gross National Product , 1869- 1908. In: Journal of Poli- tical Economy, 1989. Vol. 97, no. 1, p. 1–37.
72. SALGE, Torsten O; A Behavioral Model of Innovative Search: Evidence from Public Hospital Services. In: Journal of Public Administration Re- search and Theory. Abril, 2010. Vol. 21, no. 1, p. 181–210. doi: 10.1093/ jopart/muq017
73. SALUNKE, Sandeep; WEERAWARDENA, Jay; MCCOLL-KENNEDY, Janet R; Towards a model of dynamic capabilities in innovation-based competitive strategy: Insights from project-oriented service firms. In: Industrial Marketing Management. Noviembre, 2011. Vol. 40, no. 8, p. 1251–1263. doi:10.1016/j.indmarman.2011.10.009
74. SHANG, Shari S. C; LIN, Shu-Fang; WU, Ya-Ling; Service innovation through dynamic knowledge management. In: Industrial Manage- ment & Data Systems, 2009. Vol. 109, no. 3, p. 322–337. http://dx.doi. org/10.1108/02635570910939362
76. SIMON, Alan; KUMAR, Vanya; SCHOEMAN, Peter; MOFFAT, Peter; POWER, Damien; Strategic capabilities and their relationship to organisational success and its measures: Some pointers from five Australian studies. In: Management Decision, 2011. Vol. 49, no. 8, p. 1305–1326. http://dx.doi.org/10.1108/00251741111163133
78. SINGH, Rajendra; MATHIASSEN, Lars; STACHURA, Max E; ASTAPO- VA, Elena V; Dynamic Capabilities in Home Health : IT-Enabled Trans- formation of Post-Acute Care *. In: Journal of the Association for Information, 2011. Vol. 12, p.163–188.
79. SUBRAMANIAM, Mohan; YOUNDT, Mark A; The Influence of Inte- llectual Capital on the Types of Innovative Capabilities. In: Academy of Management Journal, 2005. Vol. 48, no. 3, p. 450–463.
80. TARAFDAR, Monideepa; GORDON, Steven R; Understanding the influence of information systems competencies on process innova- tion: A resource-based view. In: The Journal of Strategic Information Systems. Diciembre, 2007. Vol. 16, no. 4, p. 353–392. doi:10.1016/j. jsis.2007.09.001
81. TEECE, David J; Explicating dynamic capabilities: the nature and mi- crofoundations of (sustainable) enterprise performance. In: Strategic Management Journal. Agosto, 2007. Vol. 28, no. 13, p. 1319–1350. DOI: 10.1002/smj.640
82. TEECE, David J; PISANO, Gary; SHUEN, Amy. Dynamic Capabilities and Strategic management. In: Strategic Management Journal. Agosto, 1997. Vol. 18, no. 7, p. 509–533.
83. VERGANTI, Roberto; BUGANZA, Tommaso; Design Inertia: Desig- ning for Life-Cycle Flexibility in Internet-Based Services*. In: Jour- nal of Product Innovation Management. Mayo, 2005. Vol. 22, no. 3, p. 223–237. DOI: 10.1111/j.0737-6782.2005.00119.x
84. WANG, Catherine L; AHMED, Pervaiz K; The development and validation of the organisational innovativeness construct using confirmatory factor analysis. In: European Journal of Innova- tion Management, 2004. Vol. 7, no. 4, p. 303–313. http://dx.doi. org/10.1108/14601060410565056
85. WANG, Catherine L; AHMED, Pervaiz K. Dynamic capabilities: a re- view and research agenda. In: International Journal of Management Reviews. Febrero, 2007. Vol. 9, no. 1, p. 31-51. DOI: 10.1111/j.1468- 2370.2007.00201.x
86. WANG, Zhining; WANG, Nianxin; Knowledge sharing, innovation and firm performance. In: Expert Systems with Applications. Agosto, 2012. Vol. 39, no. 10, p. 8899–8908. doi:10.1016/j.eswa.2012.02.017
87. WATTS, Stephanie; HENDERSON, John C; Innovative IT climates: CIO perspectives. In: The Journal of Strategic Information Systems, 2006. Vol. 15, no. 2, p. 125–151. doi:10.1016/j.jsis.2005.08.001
88. WEN, Yuan.-Feng; An effectiveness measurement model for knowled- ge management. In: Knowledge-Based Systems. Julio, 2009. Vol. 22, no. 5, p. 363–367. doi:10.1016/j.knosys.2009.02.007
89. XU, Qingrui; CHEN, Jin; XIE, Zhangshu; LIU, Jingjiang; ZHENG, Gang; WANG, Yong; Total Innovation Management: a novel paradigm of in- novation management in the 21st century. In: Journal Techonology Transfer, April, 2007, vol. 32, no. 1-2, pp 9-25, DOI: 10.1007/s10961- 006-9007-x
90. YANG, Jie; Innovation capability and corporate growth: An empirical investigation in China. In: Journal of Engineering and Technology Ma- nagement. Enero-Marzo, 2012. Vol. 29, p. 34–46. doi:10.1016/j.jengtec- man.2011.09.004
91. ZAHRA, Shaker A; SAPIENZA, Harry J; DAVIDSSON, Per; Entrepre- neurship and Dynamic Capabilities: A Review, Model and Research Agenda. In: Journal of Management Studies,. Mayo, 2006. Vol. 43, no. 4, p. 917–955. DOI: 10.1111/j.1467-6486.2006.00616.x
92. ZOLLO, Maurizio; WINTER, Sidney G; Deliberate Learning and the Evolution of Dynamic Capabilities. In: Organization Scien- ce. Junio, 2002. Vol. 13, no. 3, p. 339–351. http://dx.doi.org/10.1287/ orsc.13.3.339.2780
2. ADLER, Paul; SHENHAR, Aaron. Adapting Your Technological Base : The Organizational Challenge. In: Sloan Management Review. 1990. Vol 32 no. 1, p. 25–37.
3. AGARWAL, Renu; SELEN, Willem. Dynamic Capability Building in Ser- vice Value Networks for Achieving Service Innovation. In: Decision Sciences. Agosto, 2009. vol. 40, no. 3, p. 431–475.
4. AMALIA, Mirta; NUGROHO, Yanuar. An innovation perspective of knowledge management in a multinational subsidiary. In: Journal of Knowledge Management. Julio, 2011. vol. 15, no. 1, p. 71–87. DOI: 10.1108/13673271111108701
5.ARAGÓN-CORREA, J.Alberto; SHARMA, Sanjai. “A Contingent Resource-Based View of Proactive Corporate Environmental Stra- tegy”, In: Academy of Management Review. Enero, 2003. vol. 28, no. 1, p. 71-88.
6. ARNOLD, Todd; FANG, Eric; PALMATIER, Robert. W. The effects of customer acquisition and retention orientations on a firm’s radical and incremental innovation performance. In: Journal of the Academy of Marketing Science. Abril, 2011. Vol. 39, no. 2, p. 234–251. DOI: 10.1007/s11747-010-0203-8
7. BENNER, Mary J. Securities Analysts and Incumbent Response to Ra- dical Technological Change: Evidence from Digital Photography and Internet Telephony. In: Organization Science. Enero, 2009. vol 21, no. 1, p. 42–62. http://dx.doi.org/10.1287/orsc.1080.0395
8. BERGMAN, Jukka; VILJAINEN, Satu; KÄSSI, Tuomo; PARTANEN, Jar- mo; LAAKSONEN, Petteri. Managing the exploration of new opera- tional and strategic activities using the scenario method—assessing future capabilities in the field of electricity distribution industry. In: International Journal of Production Economics, Enero, 2005. Vol. 104, no. 1, p. 46–61. doi:10.1016/j.ijpe.2005.01.013
9. BJÖRK, Jennie; BOCCARDELLI, Paolo; MAGNUSSON, Mats. Ideation Capabilities for Continuous Innovation. In: Creativity and Innova- tion Management. Noviembre, 2010. Vol. 19, no. 4, p. 385–396. DOI: 10.1111/j.1467-8691.2010.00581.x
10. BLOMQVIST, Kirsimarja; HARA, Veikko; KOIVUNIEMI, Jouni; AIJO, Toivo. Towards networked R&D management: the R&D approach of Sonera Corporation as an example. In: R and D Management. No- viembre, 2004. Vol. 34, no. 5, p. 591–603. Available at SSRN: http://ssrn. com/abstract=610460
11. BROSTRÖM, Anders. Firms’ rationales for interaction with research universities and the principles for public co-funding. In: The Journal of Technology Transfer. Junio 2012. Vol. 37, no. 3, p. 313–329. DOI: 10.1007/s10961-010-9177-4
12. BROWN, John. S; DUGUID, Paul. Organizational Learning and Com- munities-of-Practice: Toward a Unified View of Working, Learning, and Innovation. In: Organization Science. Febrero, 1991. vol. 2, no. 1, p. 40–57. DOI: 10.1287/orsc.2.1.40
13. BUTLER, Tom; MURPHY, Ciaran. An exploratory study on IS capabi- lities and assets in a small-to-medium software enterprise. In: Journal of Information Technology. Diciembre, 2008. Vol. 23, no. 4, p. 330–344. DOI: doi:10.1057/jit.2008.19
14. CANALS, Jordi. How to think about corporate growth? In: European Management Journal. Diciembre, 2001. vol. 19, no. 6, p. 587–603. DOI: doi:10.1016/S0263-2373(01)00084-6
15. CAPON, Noel; FARLEY, John U; HOEING, Scott. Determinants of Financial Performance : A Meta-Analysis. In: Management Science. Oc- tubre, 1990. Vol. 36, no. 10, p. 1143–1159.
16. CHONG, Siong Choy; SALLEH, Kalson; AHMAD, Syed Noh Syed; SHARIFUDDIN, Syed-Ikhsan Syed Omar. KM implementation in a public sector accounting organization: an empirical investigation. In: Journal of Knowledge Management. Enero, 2011. Vol. 15, no. 3, p. 497– 512. DOI: http://dx.doi.org/10.1108/13673271111137457
17. CLARK, Kim B; FUJIMOTO, Takahiro. The power of product integrity. In: Harvard Business Review. Diciembre, 1990. Vol. 68, no. 6, p. 107– 118.
18. CORIAT, Benjamin; DOSI, Giovanni. The Nature and Accumulation of Organizational Competences / Capabilities. In: Revista Brasileira de Inovação. Julio, 2002. Vol. 1, no. 2, p. 275–326.
19. COSTANZO, Laura A. Strategic foresight in a high-speed environ- ment. In: Futures. Marzo, 2004. Vol. 36, no. 2, p. 219–235. DOI: 10.1016/ S0016-3287(03)00145-9
20. CROSSAN, Mary M; APAYDIN, Marina. A Multi-Dimensional Fra- mework of Organizational Innovation: A Systematic Review of the Literature. In: Journal of Management Studies. Septiembre, 2010. Vol. 47, no. 6, p. 1154–1191. DOI: 10.1111/j.1467-6486.2009.00880.x
21. CROSSAN, Mary M; LANE, Henry W; WHITE, Roderick E. An Organi- zational learning framework: from intuition to institution. In: Academy of Management Review. Julio, 1999. Vol. 24, no. 3, p. 522–537.
22. DAHOOIE, Jalil Heidary; AFRAZEH, Abbas; HOSSEINI, Seyed Moham- mad M. An activity-based framework for quantification of knowledge work. In: Journal of Knowledge Management. Junio, 2011. Vol. 15, no. 3, p. 422–444. DOI: http://dx.doi.org/10.1108/13673271111137411
23. DAMANPOUR, Fariborz. Organizational Innovations: A Meta- Analy- sis of Effects of Determinants and modertors. In: Academy of Ma- nagement Journal. Septiembre, 1991. Vol. 34, no. 3, p. 555–590. doi: 10.2307/256406
24. DANIEL, Elizabeth M; WILSON, Hugh N. The role of dynamic capabili- ties in e-business transformation. In: European Journal of Information Systems. Diciembre, 2003. Vol. 12, no. 4, p. 282–296.
25. DANNEELS, Erwin. The dynamics of product innovation and firm competences. In: Strategic Management Journal. Septiembre, 2002. Vol. 23, no. 12, p. 1095–1121. doi:10.1002/smj.275
26. DAVE, Bhargav; KOSKELA, Lauri. Collaborative knowledge mana- gement—A construction case study. In: Automation in Construc- tion. Noviembre, 2009. Vol. 18, no. 7, p. 894–902. doi:10.1016/j.aut- con.2009.03.015
27. DODGSON, Mark; GANN, David; SALTER, Ammon. The manage- ment of technological innovation. Second Edition. Oxford: Oxford University Press. 408 p. ISBN: 9780199208531
28. DOUGHERTY, Deborah. A Practice-Centered Model of Organizatio- nal Renewal Through Product Innovation. In: Strategic Management Journal. Febrero, 2007. Vol. 13(Strategy Process: Managing Corporate Self-Renewal), p.77–92. DOI: 10.1002/smj.4250131007
29. ELCHE HORTELANO, Dioni; GONZÁLEZ MORENO, Ángela. Stra- tegic adjustment between innovation and production: generation of integrated archetypes in Spanish service firms. In: Technology Analysis & Strategic Management. Junio, 2010. Vol. 22, no. 5, p. 533–551. DOI:1 0.1080/09537325.2010.488055
30. ELKINS, Teri; KELLER, Robert T. Leadership in research and develop- ment organizations: A literature review and conceptual framework. In: The Leadership Quarterly. Octubre, 2003. Vol. 14, no. 4-5, p. 587–606. doi:10.1016/S1048-9843(03)00053-5
31. FERNÁNDEZ, Rafael. Strategic and Organizational Innovation as a Foundation for Competitiveness the Montalt Company and its Rela- tionship with Ford-España. In: Universia Business Review. Enero, 2010. Vol. 28, p.116–135.
32. FILIPPINI, Roberto; GÜTTEL, Wolfgang H; NOSELLA, Anna. Ambi- dexterity and the evolution of knowledge management initiatives. In: Journal of Business Research. Marzo, 2012. Vol. 65, no. 3, p. 317–324. doi:10.1016/j.jbusres.2011.04.003
33. FLIER, Bert; VAN DEN BOSCH, Frans A. J; VOLBERDA, Henk W. Co-evolution in Strategic Renewal Behaviour of British, Dutch and French Financial Incumbents: Interaction of Environmental Selection, Institutional Effects and Managerial Intentionality*. In: Journal of Ma- nagement Studies. Noviembre, 2003. Vol. 40, no. 8, p. 2163–2187. DOI: 10.1046/j.1467-6486.2003.00416.x
34. FUCHS, Peter H; MIFFLIN, Kenneth E; MILLER, Danny; WHITNEY, John O. Strategic integration: Competing in the edge of capabilities. In: California Management Review. Marzo, 2000. Vol. 42, no. 3.
35. GARNER, Jacqueline L; NAM, Jouahn; OTTOO, Richard E. Determi- nants of corporate growth opportunities of emerging firms. In: Journal of Economics and Business. Enero, 2002. Vol. 54, p. 73–93. doi:10.1016/ S0148-6195(01)00056-X
36. GEBAUER, Heiko; WORCH, Hagen; TRUFFER, Bernhard. Absorptive capacity, learning processes and combinative capabilities as determi- nants of strategic innovation. In: European Management Journal. Fe- brero, 2012. Vol. 30, no. 1, p. 57–73. doi:10.1016/j.emj.2011.10.004
37. HELFAT, Constance E; PETERAF, Margaret A. “The Dynamic Re- source-Based View: Capability Lifecycles”. In: Strategic Management Journal. Septiembre, 2003. vol. 24, no. 10, p. 997-1010. DOI: 10.1002/ smj.332
38. HERNÁNDEZ AJA, A. (2001). Informe sobre la Evolución de las Bue- nas Prácticas Españolas y su Relación con el Cumplimiento del Pro- grama Hábitat.
39. HSU, I.-Chieh Hsu; WANG, Yi-Shun. A Model of Intraorganizational knowledge sharing : Development and initial test. In: Journal of Global Information Management, 2008. Vol. 16, no. 3, p. 45–73. DOI: 10.4018/ jgim.2008070103
40. ISAKSEN, Arne; REMOE, Svend. O. New approaches to innovation policy: some Norwegian examples. In: European Planning Studies. Julio, 2001. Vol. 9, no. 3, p. 285–302. DOI:10.1080/713666481
41. JANSEN, Justin J. P.; VAN DEN BOSCH, Frans A. J., & VOLBERDA, Henk. W. Managing Potential and Realized Absorptive Capacity: How Do Organizational Antecedents Matter? In: Academy of Management Journal. Diciembre, 2005. Vol. 48, no. 6, p. 999–1015. DOI: 10.5465/ AMJ.2005.19573106
42. JENSEN, Soren H; POULFELT, Fleming; KRAUS, Sascha. Managerial routines in professional service firms: transforming knowledge into competitive advantages. In: The Service Industries Journal. Septiembre, 2010. Vol. 30, no. 12, p. 2045–2062. DOI:10.1080/02642060903191082
43. KEIL, Thomas; AUTIO, Erkko; GEORGE, Gerard. Corporate Venture Capital, Disembodied Experimentation and Capability Development. In: Journal of Management Studies. Noviembre, 2008. Vol. 45, no. 8, p. 1475–1505. DOI: 10.1111/j.1467-6486.2008.00806.x
44. KIM, Doung-Young; KUMAR, Vinod; KUMAR, Uma. Relationship be- tween quality management practices and innovation. In: Journal of Operations Management. Mayo, 2012. Vol. 30, no. 4, p. 295–315.
45. KODAMA, Mitsuru. Innovation and knowledge creation through lea- dership-based strategic community: Case study on high-tech com- pany in Japan. In: Technovation. Marzo, 2007. Vol. 27, no. 3, p. 115–132. doi:10.1016/j.technovation.2005.08.007
46. KORPOSH, Dmytro; LEE, Yu-Cheng; WEI, Chiu-Chi. Modeling the Effects of Existing Knowledge on the Creation of New Knowled- ges. In: Concurrent Engineering. Septiembre, 2011. Vol. 19, no. 3, p. 225–234. doi: 10.1177/1063293X11418134
47. KOWALKOWSKI, Christian; KINDSTRÖM, Daniel; ALEJANDRO, Thomas Brashear; BREGE, Staffan; BIGGEMANN, Sergio. Service infu- sion as agile incrementalism in action. In: Journal of Business Research. Junio, 2010. Vol. 65, no. 6, p. 765–772.
48. LAWSON, Benn; SAMSON, Danny. Developing innovation capabili- ty in organisations : a dynamic capabilities approach. In: International Journal of Innovation Management. Septiembre, 2001. Vol. 5, no. 3, p. 377–400. DOI: 10.1142/S1363919601000427
49. LEE, Hyunsuk; KELLEY, Donna. Building dynamic capabilities for innovation: an exploratory study of key management practices. In: R&D Management. Enero, 2008. Vol. 38, no. 2, p. 155–168. DOI: 10.1111/j.1467-9310.2008.00506.x
50. LEE, Kun Chang; LEE, Sangjae; KANG, In Won. KMPI: measuring knowledge management performance. In: Information & Management. Marzo, 2005. Vol. 42, no. 3, p. 469–482. doi:10.1016/j.im.2004.02.003
51. LI, Tiger; CALANTONE, Roger J. Impact of Market Knowledge Pro- duct New on Competence and Conceptualizati Advantage : The Em- pirical Examination. In: Journal of Marketing. Octubre, 1998. Vol. 62, no. 4, p. 13–29. DOI: 10.2307/1252284
52. LIAO, Shu –H; FEI, Wu-Chen; CHEN, Chilh-Chiang. Knowledge sharing, absorptive capacity, and innovation capability: an empiri- cal study of Taiwan’s knowledge-intensive industries. In: Journal of Information Science. Marzo, 2007. Vol. 33, no. 3, p. 340–359. doi: 10.1177/0165551506070739
53. LIYANAGE, Shantha. Knowledge and Intellectual Capital Management Processes: Grounding Knowledge and Understanding of Organisatio- nal Learning. In: Journal of Universal Computer Science, 2002. Vol. 8, no. 5, p. 526–535. DOI: 10.3217/jucs-008-05-0526
54. LÓPEZ-SÁEZ, Pedro; NAVAS-LÓPEZ, José Emilio; MARTÍN-DE-CAS- TRO, Gregorio; CRUZ-GONZÁLEZ, Jorge; External knowledge ac- quisition processes in knowledge-intensive clusters. In: Journal of Knowledge Management, 2010. Vol. 14, no. 5, p. 690–707. DOI: http:// dx.doi.org/10.1108/13673271011074845
55. MAHR, Dominik; LIEVENS, Annouk; Virtual lead user communities: Drivers of knowledge creation for innovation. In: Research Policy. Fe- brero, 2012. Vol. 41, no. 1, p. 167–177. doi:10.1016/j.respol.2011.08.006
56. MONE, Mark A; MCKINLEY, William; BARKER, Vincent L; More on organizational decline and innovation: are small entrepreneurial firms a special case? In: Academy of Management Review. Julio, 1998. Vol. 23, no. 3, p. 388–390.
57. MONTEALEGRE, Ramiro. A process model of capability develop- ment: Lessons from the electronic commerce strategy at Bolsa de Valores de Guayaquil. In: Organization Science. Octubre, 2002. Vol. 13, no. 5, p. 514–531. DOI: http://dx.doi.org/10.1287/orsc.13.5.514.7808
58. MUMFORD, Michael D; SCOTT, Ginamarie M; GADDIS, Blaine; STRANGE, Jill M; Leading creative people: Orchestrating expertise and relationships. In: The Leadership Quarterly, 2002. Vol. 13, no. 6, p. 705–750. doi:10.1016/S1048-9843(02)00158-3
59. O ́REILLY III, Charles; TUSHMAN, Michael L; Organizational Ambi- dexterity in Action: How Managers Explore and Exploit. In: Califor- nia Management Review. Summer, 2011. Vol. 53, no. 4, p. 5–22. DOI: 10.1525/cmr.2011.53.4.5
60. O’REILLY, Charles; BRUCE HARRELD, J; TUSHMAN, Michael L; Or- ganizational ambidexterity: IBM and emerging business opportunities. In: California Management Review, 2009. Vol. 51, no. 4, p. 75–99.
61. OH, Lin-Bin; TEO, Hock-Hai; SAMBAMURTHY, Vallabh; The effects of retail channel integration through the use of information techno- logies on firm performance. In: Journal of Operations Management. Julio, 2012. Vol. 30, no. 5, p. 368–381. doi:10.1016/j.jom.2012.03.001
62. ORDÓÑEZ DE PABLOS, Patricia; PARREÑO FERNÁNDEZ, José; Aprendizaje organizativo y gestión del conocimiento : un análisis di- námico del conocimiento. In: Investigaciones Europeas de Dirección y Economía de la Empresa, 2005, vol. 11no. 1, p. 165–177.
63. PATTERSON, Marvin L; From experience: linking product innovation to business growth. In: Journal of Product Innovation Management. Septiembre, 1998. Vol. 15, no. 5, p. 390–402. doi:10.1016/S0737- 6782(98)00009-5
64. PINTO, Jeffrey K; PRESCOTT, John; Variations in Critical Success Fac- tors Over the Stages in the Project Life Cycle. In: Journal of Management. Marzo, 1988. Vol. 14, no. 1, p. 5–18. doi: 10.1177/014920638801400102
65. PRAJOGO, Daniel I; AHMED, Pervaiz K; Relationships between inno- vation stimulus, innovation capacity, and innovation performance. In: R&D Management. Noviembre, 2006. Vol. 36, no. 5, p. 499–515. DOI: 10.1111/j.1467-9310.2006.00450.x
66. REJEB, Helmi-Ben; MOREL-GUIMARÃES, Laure; BOLY, Vincent; AS- SIÉLOU, N’Doli Guillaume; Measuring innovation best practices: Im- provement of an innovation index integrating threshold and synergy effects. In: Technovation, 2008. Vol. 28, no. 12, p. 838–854. doi:10.1016/j. technovation.2008.08.005
67. RINDOVA, Violina P; KOTHA, Suresh; “Continuous ‘Morphing’: Competing Through Dynamic Capabilities, Form and Function”. In: Academy of Management Journal. Diciembre, 2001. vol. 44, no. 6, p. 1263-1280. doi: 10.2307/3069400
68. ROBERTS, Nicholas; GROVER, Varun; Leveraging Information Techno- logy Infrastructure to Facilitate a Firm’s Customer Agility and Com- petitive Activity: An Empirical Investigation. In: Journal of Management Information Systems, 2012. Vol. 28, no. 4, p. 231–270. DOI:10.2753/ MIS0742-1222280409
69. ROHRBECK, Rohrbeck; Harnessing a network of experts for com- petitive advantage: technology scouting in the ICT industry. In: R&D Management. Enero, 2010. Vol. 40, no. 2, p. 169–180.
70. ROHRBECK, René; Exploring value creation from corporate-fore- sight activities. In: Futures. Mayo, 2012. Vol. 44, no. 5, p. 440–452.
71. ROMER, Christina D; The Prewar Business Cycle Reconsidered : New Estimates of Gross National Product , 1869- 1908. In: Journal of Poli- tical Economy, 1989. Vol. 97, no. 1, p. 1–37.
72. SALGE, Torsten O; A Behavioral Model of Innovative Search: Evidence from Public Hospital Services. In: Journal of Public Administration Re- search and Theory. Abril, 2010. Vol. 21, no. 1, p. 181–210. doi: 10.1093/ jopart/muq017
73. SALUNKE, Sandeep; WEERAWARDENA, Jay; MCCOLL-KENNEDY, Janet R; Towards a model of dynamic capabilities in innovation-based competitive strategy: Insights from project-oriented service firms. In: Industrial Marketing Management. Noviembre, 2011. Vol. 40, no. 8, p. 1251–1263. doi:10.1016/j.indmarman.2011.10.009
74. SHANG, Shari S. C; LIN, Shu-Fang; WU, Ya-Ling; Service innovation through dynamic knowledge management. In: Industrial Manage- ment & Data Systems, 2009. Vol. 109, no. 3, p. 322–337. http://dx.doi. org/10.1108/02635570910939362
76. SIMON, Alan; KUMAR, Vanya; SCHOEMAN, Peter; MOFFAT, Peter; POWER, Damien; Strategic capabilities and their relationship to organisational success and its measures: Some pointers from five Australian studies. In: Management Decision, 2011. Vol. 49, no. 8, p. 1305–1326. http://dx.doi.org/10.1108/00251741111163133
78. SINGH, Rajendra; MATHIASSEN, Lars; STACHURA, Max E; ASTAPO- VA, Elena V; Dynamic Capabilities in Home Health : IT-Enabled Trans- formation of Post-Acute Care *. In: Journal of the Association for Information, 2011. Vol. 12, p.163–188.
79. SUBRAMANIAM, Mohan; YOUNDT, Mark A; The Influence of Inte- llectual Capital on the Types of Innovative Capabilities. In: Academy of Management Journal, 2005. Vol. 48, no. 3, p. 450–463.
80. TARAFDAR, Monideepa; GORDON, Steven R; Understanding the influence of information systems competencies on process innova- tion: A resource-based view. In: The Journal of Strategic Information Systems. Diciembre, 2007. Vol. 16, no. 4, p. 353–392. doi:10.1016/j. jsis.2007.09.001
81. TEECE, David J; Explicating dynamic capabilities: the nature and mi- crofoundations of (sustainable) enterprise performance. In: Strategic Management Journal. Agosto, 2007. Vol. 28, no. 13, p. 1319–1350. DOI: 10.1002/smj.640
82. TEECE, David J; PISANO, Gary; SHUEN, Amy. Dynamic Capabilities and Strategic management. In: Strategic Management Journal. Agosto, 1997. Vol. 18, no. 7, p. 509–533.
83. VERGANTI, Roberto; BUGANZA, Tommaso; Design Inertia: Desig- ning for Life-Cycle Flexibility in Internet-Based Services*. In: Jour- nal of Product Innovation Management. Mayo, 2005. Vol. 22, no. 3, p. 223–237. DOI: 10.1111/j.0737-6782.2005.00119.x
84. WANG, Catherine L; AHMED, Pervaiz K; The development and validation of the organisational innovativeness construct using confirmatory factor analysis. In: European Journal of Innova- tion Management, 2004. Vol. 7, no. 4, p. 303–313. http://dx.doi. org/10.1108/14601060410565056
85. WANG, Catherine L; AHMED, Pervaiz K. Dynamic capabilities: a re- view and research agenda. In: International Journal of Management Reviews. Febrero, 2007. Vol. 9, no. 1, p. 31-51. DOI: 10.1111/j.1468- 2370.2007.00201.x
86. WANG, Zhining; WANG, Nianxin; Knowledge sharing, innovation and firm performance. In: Expert Systems with Applications. Agosto, 2012. Vol. 39, no. 10, p. 8899–8908. doi:10.1016/j.eswa.2012.02.017
87. WATTS, Stephanie; HENDERSON, John C; Innovative IT climates: CIO perspectives. In: The Journal of Strategic Information Systems, 2006. Vol. 15, no. 2, p. 125–151. doi:10.1016/j.jsis.2005.08.001
88. WEN, Yuan.-Feng; An effectiveness measurement model for knowled- ge management. In: Knowledge-Based Systems. Julio, 2009. Vol. 22, no. 5, p. 363–367. doi:10.1016/j.knosys.2009.02.007
89. XU, Qingrui; CHEN, Jin; XIE, Zhangshu; LIU, Jingjiang; ZHENG, Gang; WANG, Yong; Total Innovation Management: a novel paradigm of in- novation management in the 21st century. In: Journal Techonology Transfer, April, 2007, vol. 32, no. 1-2, pp 9-25, DOI: 10.1007/s10961- 006-9007-x
90. YANG, Jie; Innovation capability and corporate growth: An empirical investigation in China. In: Journal of Engineering and Technology Ma- nagement. Enero-Marzo, 2012. Vol. 29, p. 34–46. doi:10.1016/j.jengtec- man.2011.09.004
91. ZAHRA, Shaker A; SAPIENZA, Harry J; DAVIDSSON, Per; Entrepre- neurship and Dynamic Capabilities: A Review, Model and Research Agenda. In: Journal of Management Studies,. Mayo, 2006. Vol. 43, no. 4, p. 917–955. DOI: 10.1111/j.1467-6486.2006.00616.x
92. ZOLLO, Maurizio; WINTER, Sidney G; Deliberate Learning and the Evolution of Dynamic Capabilities. In: Organization Scien- ce. Junio, 2002. Vol. 13, no. 3, p. 339–351. http://dx.doi.org/10.1287/ orsc.13.3.339.2780
Descargas
Publicado
2016-06-01
Número
Sección
Artículos
Cómo citar
Caracterización de prácticas de capacidad de innovación en organizaciones: Revisión literaria y diagnóstico en unidades de servicios. (2016). Entramado, 12(1), 82-106. https://doi.org/10.18041/entramado.2016v12n1.23117
