Inercia cognitiva y desempeño laboral en el sector PYMES: una revisión sistemática
DOI:
https://doi.org/10.18041/2382-3240/saber.2025v20n2.13211Palabras clave:
Inercia cognitiva, desempeño laboral, PYMES, revisión sistemática, resistencia al cambio, flexibilidad cognitivaResumen
Este estudio se propuso revisar de manera sistemática cómo la inercia cognitiva afecta el desempeño en PYMES. Para ello, se utilizó la guía PRISMA como marco metodológico y se realizaron búsquedas en bases de datos como Web of Science y Scopus. Tras aplicar los filtros establecidos, se seleccionaron sesenta artículos que ofrecieron un panorama amplio de la literatura existente. El examen de los documentos permitió identificar cuatro dimensiones clave: la resistencia al cambio, los factores psicológicos y cognitivos de los trabajadores, el papel de los entornos físicos y tecnológicos, y la influencia de la cultura organizacional junto con los estilos de liderazgo. Estas categorías evidencian que la inercia cognitiva no es un fenómeno aislado, sino que atraviesa tanto a los individuos como a las instituciones, actuando como una limitación frente a la adaptación.
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