Psychosocial factors and its effects on the health status of administrative staff, in a temporary employment agency in Cali Colombia.

Abstract

According to the ILO/WHO psychosocial risks are factors that can affect the mental and physicalhealth of the worker. The temporary outsourcing sector has become a major employer but most of the interventions on occupational risks have focused on staff at work, neglecting administrative staff.

Objetivo: describe psychosocial risk factors and their relationship to the health status in administrative personnel of a temporary employment agency Cali (Colombia).

Methodology: Descriptive, transversal and correlational study in 92 administrative staff workers of a temporary employment agency. The survey data was done using the Scale of Psychosocial Factors at Work (Silva, 2004) and the Goldberg Health Questionnaire (GHQ30). We evaluated the correlation with the Spearman coefficient.

Results: The most prevalent psychosocial factors were: workload (70.7%), performance pay (60.9%) and labor demand (35.9%). In health, we found: depression (53.3%), social dysfunction (40.2%) and somatic symptoms (20.7%). Although the correlation between risk factors and psychosocial health problems was low, it was statistically significant (R = 0.269, P <0.05).

Conclusions: The administrative staff is exposed to psychosocial risk factors such as workload and labor demand, which are related to their overall health status, including physical symptoms and social dysfunction.