Theoretical relationship between absorption capacity, knowledge transfer and innovation in service companies

Authors

DOI:

https://doi.org/10.18041/1900-3803/entramado.1.10370

Keywords:

Absorption Capacity, Knowledge Transfer, Innovation, Process Innovation, Bibliometric, Competitiveness, Service Companies, Knowledge Management

Abstract

Knowledge transfer, absorption capacity, and innovation are key factors for the success of companies. The purpose of this article is to study the theoretical relationship between the concepts: of absorption capacity, knowledge transfer, and innovation in service companies, through bibliometric research addressing 506 scientific articles. The results indicate that there is a positive theoretical relationship between absorption capacity and innovation, knowledge transfer and innovation as well as between knowledge transfer and absorption capacity, it is worth highlighting the impact of these concepts and their relationship with business management, and their importance to strengthen competitiveness and innovation, especially in the processes of service organizations.

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Author Biographies

  • Sandra Milena Saavedra-Gutiérrez, Universidad del Valle, Cali - Colombia

    Researcher, Head of Quality Assurance, Doctoral Candidate in Administration, Universidad del Valle, Cali - Colombia

  • Sandra Cristina Riascos-Erazo, Universidad del Valle, Cali - Colombia

    Professor at Universidad del Valle, Cali - Colombia. Director of the Business Intelligence and Knowledge Engineering research group (INIC).

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Published

2023-12-22

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REVIEW ARTICLES

How to Cite

Theoretical relationship between absorption capacity, knowledge transfer and innovation in service companies. (2023). Entramado, 20(1), e-10370. https://doi.org/10.18041/1900-3803/entramado.1.10370

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