Prevalence of Burnout syndrome and its relationship with workplace violence, in general practitioners of a hospital level I.

Abstract

Currently the worker is exposed to adverse situations in the workplace that could be predisposing agents to occupational diseases like Burnout syndrome, which is a response to chronic stress and may develop from the relationships with environmental factors in which the tasks are performed, such as workplace violence type II, where a person is assaulted by another in their profession exercise, e.g. the case of general practitioners by users and family.

Objective: establish the relationship between Burnout syndrome and workplace violence type II in a general medical hospital level I, in Cali (Colombia).

Methodology: Descriptive cross sectional study performed in 20 general practitioners of an emergency and outpatient service in a level I hospital from Cali, using a questionnaire about socio-demographic and occupational aspects, the Maslach Burnout Inventory (MBI) test and the protocol of aggressions to physicians from the Burgos’s medical school.

Results: We found 75% of general practitioners under moderate and high levels of emotional exhaustion and depersonalization, 65% have a reduced personal performance and at least 90% of doctors have been exposed to some kind of violence.

Conclusion: There was a relationship between violence type II and the development of Burnout syndrome in more than 70% of medical doctors, with predominance in the lack of personal performance.