Applicability of disruptive technologies in organizations. a literature review
DOI:
https://doi.org/10.18041/1909-2458/ingeniare.35.12444Palabras clave:
Disruptive technologies, Digital Transformation, Organization, InnovationResumen
Information and communication technologies (ICTs) have revolutionized different economic sectors since their inception. In particular, disruptive technologies generate radical changes when appropriated, displacing other existing technologies in different fields at their adoption. The primary purpose of this literature review is to identify disruptive technologies implemented today in organizations and the benefits and impact they generate. Three variables were defined to carry out an exhaustive analysis of the selected literature: Information and communication technologies, sector, and metrics. As a result, it was possible to show that the correct appropriation of disruptive technologies generates considerable strategic value to companies, such as acquiring a competitive advantage over other organizations due to the automation of processes, which allows optimizing response times and increasing customer satisfaction levels on Stakeholders.
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