Orientation vers le marché: importance, évolution et approches émergentes utilisant l’analyse scientométrique
DOI :
https://doi.org/10.18041/1900-0642/criteriolibre.2021v19n35.8371Résumé
La présente révision a pour objet d’examiner l’importance, l’évolution et les nouvelles approches de l’orientation vers le marché. La méthodologie est divisée en trois étapes: premièrement, l’importance du sujet a été analysée à l’aide des principales mesures scientiométriques telles que le nombre de publications par an; deuxièmement, l’algorithme de l’arbre des sciences a été utilisé pour comprendre l’évolution. En troisième lieu, une analyse des citacions a été effectuée pour générer des approches. Les résultats montrent trois approches: innovation de produit, performance organisationnelle et orientation vers le marché intérieur. L’étude n’a utilisé qu’un seul ensemble de données pour trouver la littérature pertinente; des études futures pourraient être effectuées avec Scopus et Dimensions. En outre, des études ultérieures pourraient identifier différents points de vue au moyen de méthodes qualitatives et d’études de cas pour valider les résultats de la présente recherche.
Téléchargements
Références
Acevedo Meneses, J. P.; Robledo Giraldo, S., y Sepúlveda Angarita, M. Z. (2020). Subáreas de internacionalización de emprendimientos: una revisión bibliográfica. Económicas CUC, 42(1), 249–268. https://doi.org/10.17981/econcuc.42.1.2021.Org.7.
Ahmed, P. K.; Rafiq, M., & Saad, N. M. (2003). Internal marketing and the mediating role of organizational competencies. European Journal of Marketing, 37(9), 1221-1241. https://doi.org/10.1108/03090560310486960
Andrea Hurtado-Marín, V.; Dario Agudelo-Giraldo, J.; Robledo, S., & Restrepo-Parra, E. (2021). Analysis of dynamic networks based on the Ising model for the case of study of co-authorship of scientific articles. Scientific Reports, 11(1), 1-10. https://doi.org/10.1038/s41598-021-85041-8.
Bastian, M.; Heymann, S., & Jacomy, M. (2009). Gephi: an open source software for exploring and manipulating networks. Third International AAAI Conference on Weblogs and Social Media.
Blondel, V. D.; Guillaume, J.-L.; Lambiotte, R., & Lefebvre, E. (2008). Fast unfolding of communities in large networks. In Journal of Statistical Mechanics: Theory and Experiment (Vol. 2008, Issue 10, P10008). https://doi.org/10.1088/1742-5468/2008/10/p10008
Buitrago, S.; Duque, P. L., & Robledo, S. (2019). Branding Corporativo: una revisión bibliográfica. ECONÓMICAS CUC, 41(1). https://doi.org/10.17981/econcuc.41.1.2020.Org.1
Cadogan, J. W., & Diamantopoulos ‡, A. (1995). Narver and Slater, Kohli and Jaworski and the market orientation construct: integration and internationalization. Journal of Strategic Marketing, 3(1), 41–60. https://doi.org/10.1080/09652549500000003
Chad, P. (2013). Implementing market orientation in charities: A necessity for survival. Marketing Theory, 13(3), 303-322. https://doi.org/10.1177/1470593113484921
Christensen, C. M., & Bower, J. L. (1996). Customer Power, Strategic Investment, and the Failure of Leading Firms. In Strategic Management Journal (Vol. 17, Issue 3, 197-218). https://doi.org/3.3.co;2-l">10.1002/(sici)1097-0266(199603)17:3<197::aid-smj804>3.3.co;2-l
Day, G. S. (1994). The Capabilities of Market-Driven Organizations. Journal of Marketing, 58(4), 37. https://doi.org/10.2307/1251915
Day, G. S., & Nedungadi, P. (1994). Managerial Representations of Competitive Advantage. Journal of Marketing, 58(2), 31. https://doi.org/10.2307/1252267
Deshpandé, R., & Farley, J. U. (1998). 10.1023/A:1009719615327. In Journal of Market-focused Management (Vol. 2, Issue 3, 213-232). https://doi.org/10.1023/A:1009719615327
Deshpande, R.; Farley, J. U., & Webster, F. E., join(’ '. (1993). Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis. Journal of Marketing, 57(1), 23. https://doi.org/10.2307/1252055
Duan, Y.; Cao, G., & Edwards, J. S. (2020). Understanding the impact of business analytics on innovation. European Journal of Operational Research, 281(3), 673-686. https://doi.org/10.1016/j.ejor.2018.06.021
Duque-Hurtado, P.; Samboni-Rodriguez, V.; Castro-Garcia, M.; Montoya-Restrepo, L. A., & Montoya-Restrepo, I. A. (2020). Neuromarketing: Its current status and research perspectives. Estudios Gerenciales, 525-539. https://doi.org/10.18046/j.estger.2020.157.3890
Duque, P.; Meza, O. E.; Giraldo, D., & Barreto, K. (2021). Economía Social y Economía Solidaria: un análisis bibliométrico y revisión de literatura. Revesco, 138, 1-25. https://doi.org/10.5209/reve.75566
Ellis, P. D. (2005). Market orientation and marketing practice in a developing economy. European Journal of Marketing, 39(5/6), 629-645. https://doi.org/10.1108/03090560510590746
Ellis, P. D. (2006). Market Orientation and Performance: A Meta-Analysis and Cross-National Comparisons*. Journal of Management Studies, 43(5), 1089-1107. https://doi.org/10.1111/j.1467-6486.2006.00630.x
Frösén, J.; Jaakkola, M.; Churakova, I., & Tikkanen, H. (2016). Effective forms of market orientation across the business cycle: A longitudinal analysis of business-to-business firms. Industrial Marketing Management, 52, 91-99. https://doi.org/10.1016/j.indmarman.2015.05.012
Gáti, M., & Bauer, A. (2019). Marketing Decision-Making in Hungarian SMEs. In Market-Tržište (Vol. 31, Issue 1, 39-59). https://doi.org/10.22598/mt/2019.31.1.39
George, W. R. (1990). Internal marketing and organizational behavior: A partnership in developing customer-conscious employees at every level. Journal of Business Research, 20(1), 63-70. https://doi.org/10.1016/0148-2963(90)90043-D
González-Benito, Ó., & González-Benito, J. (2005). Cultural vs. operational market orientation and objective vs. subjective performance: Perspective of production and operations. Industrial Marketing Management, 34(8), 797-829. https://doi.org/10.1016/j.indmarman.2005.01.002
Gounaris, S. P. (2006). Internal-market orientation and its measurement. Journal of Business Research, 59(4), 432-448. https://doi.org/10.1016/j.jbusres.2005.10.003
Grewal, R., & Tansuhaj, P. (2001). Building Organizational Capabilities for Managing Economic Crisis: The Role of Market Orientation and Strategic Flexibility. Journal of Marketing, 65(2), 67-80. https://doi.org/10.1509/jmkg.65.2.67.18259
Grinstein, A. (2008). The relationships between market orientation and alternative strategic orientations: A meta‐analysis. European Journal of Marketing, 42(1/2), 115-134. https://doi.org/10.1108/03090560810840934
Han, J. K.; Kim, N., & Srivastava, R. K. (1998). Market Orientation and Organizational Performance: Is Innovation a Missing Link? Journal of Marketing, 62(4), 30. https://doi.org/10.2307/1252285
Harris, L. C. (2001). Market Orientation and Performance: Objective and Subjective Empirical Evidence from UK Companies. Journal of Management Studies, 38(1), 17-43. https://doi.org/10.1111/1467-6486.00226
Hernández-Betancur, J. E.; Montoya-Restrepo, I., & Montoya-Restrepo, L. A. (2020). The tree of science of deliberate and emergent strategies. IIMB Management Review, 32(4), 413-433. https://doi.org/10.1016/j.iimb.2020.12.004
Homburg, C., & Pflesser, C. (2000). A Multiple-Layer Model of Market-Oriented Organizational Culture: Measurement Issues and Performance Outcomes. JMR, Journal of Marketing Research, 37(4), 449-462. https://doi.org/10.1509/jmkr.37.4.449.18786
Hrehová, D., & Žiaran, P. (2016). An Overview of Research on Marketing Ethics Education. In Market-Tržište (Vol. 28, Issue 2, 131-142). https://doi.org/10.22598/mt/2016.28.2.131
Im, S., & Workman, J. P., Jr. (2004). Market Orientation, Creativity, and New Product Performance in High-Technology Firms. Journal of Marketing, 68(2), 114-132. https://doi.org/10.1509/jmkg.68.2.114.27788
Jaworski, B. J., & Kohli, A. K. (1993). Market Orientation: Antecedents and Consequences. Journal of Marketing, 57(3), 53. https://doi.org/10.2307/1251854
Kamboj, S., & Rahman, Z. (2017). Market orientation, marketing capabilities and sustainable innovation: The mediating role of sustainable consumption and competitive advantage. Management Research Review, 40(6), 698-724. https://doi.org/10.1108/MRR-09-2014-0225
Kara, A.; Spillan, J. E., & DeShields, O. W., Jr. (2005). The Effect of a Market Orientation on Business Performance: A Study of Small-Sized Service Retailers Using MARKOR Scale. Journal of Small Business Management, 43(2), 105-118. https://doi.org/10.1111/j.1540-627x.2005.00128.x
Kazemian, S.; Abdul Rahman, R.; Mohd Sanusi, Z., & Adewale, A. A. (2016). Role of market orientation in sustainable performance: The case of a leading microfinance provider. Humanomics, 32(3), 352-375. https://doi.org/10.1108/H-03-2016-0028
Kirca, A. H.; Jayachandran, S., & Bearden, W. O. (2005). Market orientation: a meta-analytic review and assessment of its antecedents and impact on performance. Journal of Marketing, 69(2), 24-41. https://doi.org/10.1509/jmkg.69.2.24.60761
Kohli, A. K., & Jaworski, B. J. (1990). Market Orientation: The Construct, Research Propositions, and Managerial Implications. Journal of Marketing, 54(2), 1. https://doi.org/10.2307/1251866
Leng, Z.; Liu, Z.; Tan, M., & Pang, J. (2015). Speed leaders and quality champions: Analyzing the effect of market orientation and technology orientation alignment on new product innovation. Management Decision, 53(6), 1247-1267. https://doi.org/10.1108/MD-07-2013-0367
Liao, S.-H.; Chang, W.-J.; Wu, C.-C., & Katrichis, J. M. (2011). A survey of market orientation research (1995-2008). Industrial Marketing Management, 40(2), 301-310. https://doi.org/10.1016/j.indmarman.2010.09.003
Lin, C., & Kunnathur, A. (2019). Strategic orientations, developmental culture, and big data capability. Journal of Business Research, 105, 49-60. https://doi.org/10.1016/j.jbusres.2019.07.016
Lings, I. N., & Greenley, G. E. (2005). Measuring Internal Market Orientation. Journal of Service Research, 7(3), 290–305. https://doi.org/10.1177/1094670504271154
Lings, I. N., & Greenley, G. E. (2010). Internal market orientation and market‐oriented behaviours. Journal of Service Management, 21(3), 321-343. https://doi.org/10.1108/09564231011050788
Martínez, D. A. L., y Arenas, D. A. M. (2019). Políticas de salud pública para la prevención y el tratamiento de la enfermedad vascular cerebral: una revisión sistemática por medio de la metodología ToS (Tree of Science). In Medicina UPB, Vol. 38, Issue 2, 129-139. https://doi.org/10.18566/medupb.v38n2.a05
Migdadi, M. M.; Zaid, M. K. A.; Yousif, M.; Almestarihi, R., & Al-Hyari, K. (2017). An Empirical Examination of Knowledge Management Processes and Market Orientation, Innovation Capability, and Organizational Performance: Insights from Jordan. Journal of Information & Knowledge Management, 16(01), 1750002. https://doi.org/10.1142/S0219649217500022
Modi, P., & Sahi, G. K. (2018). Toward a greater understanding of the market orientation and internal market orientation relationship. Journal of Strategic Marketing, 26(6), 532-549. https://www.tandfonline.com/doi/full/10.1080/0965254X.2017.1318943
Modi, P., & Sahi, G. K. (2018). The meaning and relevance of internal market orientation in nonprofit organizations. The Service Industries Journal, 38(5-6), 303-320. https://www.tandfonline.com/doi/full/10.1080/02642069.2017.1376660
Narver, J. C., & Slater, S. F. (1990). The Effect of a Market Orientation on Business Profitability. Journal of Marketing, 54(4), 20. https://doi.org/10.2307/1251757
Narver, J. C.; Slater, S. F., & MacLachlan, D. L. (2004). Responsive and Proactive Market Orientation and New-Product Success*. Journal of Product Innovation Management, 21(5), 334-347. https://doi.org/10.1111/j.0737-6782.2004.00086.x
Pelham, A. M., & Wilson, D. T. (1996). A longitudinal study of the impact of market structure, firm structure, strategy, and market orientation culture on dimensions of small-firm performance. Journal of the Academy of Marketing Science, 24(1), 27-43. https://doi.org/10.1007/BF02893935
Pérez-Luño, A.; Saparito, P., & Gopalakrishnan, S. (2016). Small and Medium-Sized Enterprise’s Entrepreneurial versus Market Orientation and the Creation of Tacit Knowledge. Journal of Small Business Management, 54(1), 262-278. https://doi.org/10.1111/jsbm.12144
Polo Peña, A. I.; Frías Jamilena, D. M., & Castañeda García, J. A. (2015). Market orientation and business results among small‐scale service firms. Academia Revista Latinoamericana de Administración, 28(1), 135-166. https://doi.org/10.1108/ARLA-04-2013-0005
Rafiq, M., & Ahmed, P. K. (2000). Advances in the internal marketing concept: definition, synthesis and extension. Journal of Professional Services Marketing, 14(6), 449-462. https://doi.org/10.1108/08876040010347589
Robledo, S.; Osorio, G., & López, C. (2014). Networking en pequeña empresa: una revisión bibliográfica utilizando la teoría de grafos. Revista , 11(2), 6-16.
Ružić, E., & Benazić, D. (2018). Can New Product Selling and Innovation in Sales Be Improved by Using Internal Marketing and Empowerment? In Market-Tržište, Vol. 30, Issue 1, 61-75. https://doi.org/10.22598/mt/2018.30.1.61
Salazar, D. F. T.; Hurtado, P. L. D.; Restrepo, L. A. M., y Restrepo, I. A. M. (2021). Neuroeconomía: una revisión basada en técnicas de mapeo científico. Revista de Investigación Desarrollo e Innovación: RIDI, 11(2), 243-260.
Salehzadeh, R.; Khazaei Pool, J.; Tabaeeian, R. A.; Amani, M., & Mortazavi, M. (2017). The impact of internal marketing and market orientation on performance: an empirical study in restaurant industry. Measuring Business Excellence, 21(4), 273-290. https://doi.org/10.1108/MBE-02-2016-0009
Sandvik, I. L., & Sandvik, K. (2003). The impact of market orientation on product innovativeness and business performance. International Journal of Research in Marketing, 20(4), 355-376. https://doi.org/10.1016/j.ijresmar.2003.02.002
Selnes, F.; Jaworski, B. J., & Kohli, A. K. (1996). Market orientation in United States and Scandinavian companies. A cross-cultural study. Scandinavian Journal of Management, 12(2), 139-157. https://doi.org/10.1016/0956-5221(95)00053-4
Sepulcri, L. M. C. B.; Mainardes, E. W., & Marchiori, D. M. (2020). Brand orientation: a systematic literature review and research agenda. Spanish Journal of Marketing - ESIC, 24(1), 97-114. https://doi.org/10.1108/SJME-06-2019-0035
Setiadi, R.; Batu, K. L., & Soesanto, H. (2017). Does an Environmental Marketing Strategy Influence Marketing and Financial Performance? A Study of Indonesian Exporting Firms. In Market-Tržište, Vol. 29, Issue 2, 177-192). https://doi.org/10.22598/mt/2017.29.2.177
Shah, S. M. A.; El-Gohary, H., & Hussain, J. G. (2015). An Investigation of Market Orientation (MO) and Tourism Small and Medium-Sized Enterprises’ (SMEs) Performance in Developing Countries: A Review of the Literature. Journal of Travel & Tourism Marketing, 32(8), 990-1022. https://doi.org/10.1080/10548408.2014.957372
Slater, S. F., & Narver, J. C. (1994). Does Competitive Environment Moderate the Market Orientation-Performance Relationship? Journal of Marketing, 58(1), 46. https://doi.org/10.2307/1252250
Slater, S. F., & Narver, J. C. (1995). Market Orientation and the Learning Organization. Journal of Marketing, 59(3), 63. https://doi.org/10.2307/1252120
Subramanian, R., & Gopalakrishna, P. (2001). The market orientation–performance relationship in the context of a developing economy. Journal of Business Research, 53(1), 1–13. https://doi.org/10.1016/S0148-2963(99)00109-5
Valencia-Hernández, D. S.; Robledo, S.; Pinilla, R.; Duque-Méndez, N. D., & Olivar-Tost, G. (2020). SAP algorithm for citation analysis: An improvement to tree of Science. Ingeniería E Investigación, 40(1). https://doi.org/10.15446/ing.investig.v40n1.77718
Vega Rodríguez, R. A., y Rojas Berrío, S. P. (2011). Orientación al mercado y su impacto sobre el desempeño de las organizaciones. Libre Empresa, 8(2), 47-49.
Vicente, C. R. B.; Toscano, F. L. P.; Mainardes, E. W., & Lasso, S. V. (2016). Orientação para o Mercado em Organização sem Fins Lucrativos. Revista Administração Em Diálogo - RAD, 18(2). https://doi.org/10.20946/rad.v18i2.21112
Zhang, J., & Duan, Y. (2010). The impact of different types of market orientation on product innovation performance: Evidence from Chinese manufacturers. Management Decision, 48(6), 849-867. https://doi.org/10.1108/00251741011053433
Zuluaga, M.; German, R. S. O.; Yathe, L.; Gonzalez, D., & Taborda, G. (2016). Metabolomics and pesticides: systematic literature review using graph theory for analysis of references. Nova, 14(25), 121-138.
Zuluaga, M.; Robledo, S.; Osorio Zuluaga, G. A.; Yathe, L.; González, D., y Taborda, G. (2016). Metabolómica y Pesticidas: Revisión sistemática de literatura usando teoría de grafos para el análisis de referencias. Nova, 14(25), 121. https://doi.org/10.22490/24629448.1735
Téléchargements
Publié
Versions
- 2022-02-25 (2)
- 2021-12-28 (1)
Numéro
Rubrique
Licence
© Criterio Libre 2021
Cette œuvre est sous licence Creative Commons Attribution - Pas d'Utilisation Commerciale - Pas de Modification 4.0 International.