Integration of Emerging Technologies for the Sustainability of Administrative Processes in Organizations
DOI:
https://doi.org/10.18041/2539-3669/gestion_libre.21.2026.14091Keywords:
Administration, Technologies, Artificial Intelligence, Big Data, CompaniesAbstract
Introduction: Organizations face significant challenges arising from digital transformation, which drives the need to modernize administrative processes in order to enhance competitiveness, efficiency, and sustainability.
Objective: This article aims to analyze how emerging technologies can be integrated into organizational administrative processes to strengthen sustainability, while taking into account the limitations posed by the digital divide.
Method: The research follows a qualitative approach—descriptive and proposal-oriented in nature—based on a literature review of scientific articles, books, and institutional reports drawn from academic databases such as Scopus, Web of Science, and Google Scholar.
Results: The study proposes a framework for integrating emerging technologies into the various phases of the administrative process, identifying benefits in operational efficiency, decision-making, and organizational sustainability.
Conclusion: The findings indicate that emerging technologies serve as strategic tools for strengthening the sustainability of administrative processes and enhancing organizational competitiveness. However, their implementation requires strategic planning, human capital training, and targeted efforts to narrow the digital divide.
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