Adaptación institucional y evolución de los servicios en las oficinas familiares unifamiliares colombianas: análisis de múltiples casos
DOI:
https://doi.org/10.18041/1900-3803/entramado.1.13171Palabras clave:
Oficina familiar, Colombia, Teoría institucional, Riqueza socioemocional, Gestión patrimonialResumen
Esta investigación analiza cómo las oficinas familiares únicas (SFO) adaptan sus modelos de servicio en respuesta a las complejas presiones institucionales en países en desarrollo como Colombia. El análisis cualitativo de múltiples casos nos permitió explorar la interacción entre los factores institucionales, la preservación del patrimonio socioemocional familiar y el desarrollo de la capacidad organizativa. Los resultados muestran patrones distintivos en la evolución de los servicios, en los que las presiones normativas y fiscales, combinadas con acontecimientos críticos específicos, actúan como motores del cambio. El estudio contribuye a la teoría institucional y a la literatura sobre oficinas familiares al demostrar cómo estas entidades híbridas adoptan una lógica institucional diversa al tiempo que mantienen la esencia familiar en mercados como el de Colombia.
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