Methodology for the construction of the state of the art of the tourist sector: Validation in the south of Huila

Abstract

The present article exposes the methodological proposal of a state of the art to facilitate the analysis of the documents referring to tourism. The objective is to propose and validate a methodology to collect, characterize, systematize and analyze the state of current knowledge of documents related to tourism and validate it with the documents issued by institutions dedicated to promoting sustainable tourism in the municipalities of Pitalito, San Agustín and Isnos. A categorical scheme was built around areas related to the actors involved (institutional - state - local, private - collective); areas: political-sustainable, competitive-productive and social-research; categories for analysis and synthesis and subcategories as an additional classification. In the findings, given the reiteration of the same aspects, it indicates a low execution capacity of the strategies by national, departmental and local governments, especially in the southern zone of Huila. The methodology allows to conduct a systematic investigation around tourist documents over time, to determine information needs and to enable decision making that translates into improvements in the provision of tourism services.