Lora Guzman, Harold Steve, et al. “Strategic Planning, Score Card Balance (BSC) and Prospective in the Pymes Sector: Tools for Decision-Making in Crisis Scenarios”. Saber, Ciencia Y Libertad, vol. 17, no. 2, Aug. 2022, pp. 175-92, https://doi.org/10.18041/2382-3240/saber.2022v17n2.9275.