Business intelligence and its role in organizational agility
PDF (English)

Palabras clave

Business Intelligence
Management Information Systems
Organizational Agility

Cómo citar

González Calderón, J., Palacios Rozo, J., & Perea Sandoval, J. (2017). Business intelligence and its role in organizational agility. Criterio Libre, 15(26), 239-258. https://doi.org/10.18041/1900-0642/criteriolibre.2017v15n26.1049

Resumen

Business Intelligence (BI)  is one of the business tools on which competitive advantages of various world-class companies are based. Also in the highly competitive and changing global environment, the ability of an organization to detect changes,  make decisions and  to do a fast implementation, is the difference between  grow or disappear; this attribute in an organization  is named Organizational  Agility (AO). In this paper, through the systematic review of the literature, the state of art of both fields (BI and AO) is established and in particular studies examining the relationship between the two. The research about this relation is beginning, and therefore is a field with much to explore.About BI, its evolution is denoted  on the concepts of maturity, technical and analytical technologies.  Referring to organizational  agility, the concept  is reviewed  as such and  factors that promote, with special  emphasis on the factors for the couple of concepts. The conclusion is that a positive relationship is two-way, the AO is favored with BI projects in BI mature companies,  and agile enterprises obtain better results of BI.

https://doi.org/10.18041/1900-0642/criteriolibre.2017v15n26.1049
PDF (English)

Citas

Bringhman Young, U. (2014). IS- Theory Wiki. Recuperado de: http://istheory.byu.edu/wiki/Main_Page

Castellanos, M.; Medeiros, A. K. A. De, Weber, B.; Mendling, J., & Weijters, A. J. M. M. (2009). Business Process Intelligence. In Business Intelligence. IGI Global.

Cegarra-Navarro, J.G., Soto-Acosta, P.; Wensley, A. K. P. P.; Cegarra-Navarro, J.-G.; Soto-Acosta, P., & Wensley, A. K. P. P. (2016). Structured knowledge processes and firm performance: The role of organizational agility. Journal of Business Research, 69(5). http:// doi.org/10.1016/j.jbusres.2015.10.014

Chaudhuri, S.; Dayal, U., & Narasayya, V. (2011, August 1). An overview of business intelligence technology. Communications of the ACM, 54(8). http://doi. org/10.1145/1978542.1978562

Chen, H.; Chiang, R. H. L., & Storey, V. C. (2012). Business Intelligence And Analytics: From Big Data To Big Impact. MIS Quarterly, 36(4).

Chen, X. (2012). Impact of business intelligence and IT infrastructure flexibility on competitive advantage: An organizational agility perspective. Technological and Economic D e v e l o p m e n t o f E c o n o m y. U n i v e r s i t y of Nebraska. Recuperado de: http:// digitalcommons.unl.edu/businessdiss/32/

Choi, J.; Nazareth, D. L., & Jain, H. K. (2013). The Impact of SOA Implementation on IT- Business Alignment: A System Dynamics Approach. ACM Transactions on Management Information Systems (TMIS), 4(1), 3. Recuperado de: http://dl.acm.org/citation. cfm?id=2445560.2445563

Chung, T. (Rachel); Liang, T.P.; Peng, C.-H., & Chen, D.-N. (2012). Knowledge Creation and Financial Firm Performance: Mediating Processes from an Organizational Agility Perspective. In 2012 45th Hawaii International Conference on System Sciences. Ieee. http:// doi.org/10.1109/HICSS.2012.399

Côrte-real, N.; Neto, M., & Fátima, N. (2010). Business Intelligence Maturity Assessment Model for organizations.

Davenport, T. H.; Harris, J., & Shapiro, J. (2010). Competing on talent analytics. Harvard Business Review, 88(10). Recuperado de: http://www.scopus.com/inward/record.url?eid=2-s2.0-78049442816&partnerID=tZOtx3y1

Davenport, T. H., & Patil, D. J. (2012). Data scientist: The sexiest job of the 21st century. Harvard Business Review, 90(10), 5. Recuperado de: http://www.scopus. com/inward/record.url?eid=2-s2.0-84866661252&partnerID=tZOtx3y1

Elbashir, M. Z.; Collier, P. a.; Sutton, S. G.; Davern, M. J., & Leech, S. a. (2013). Enhancing the Business Value of Business Intelligence: The Role of Shared Knowledge and Assimilation. Journal of Information Systems, 27(2). http:// doi.org/10.2308/isys-50563

Fourné, S. P. L.; Jansen, J. J. P., & Mom, T. J. M. (2014). Strategic Agility in MNEs. California Management Review, 56(3). http://doi. org/10.1525/cmr.2014.56.3.13

Ghazanfari, M.; Jafari, M., & Rouhani, S. (2011). A tool to evaluate the business intelligence of enterprise systems. Scientia Iranica, 18(6). Recuperado de: http:// www.sciencedirect.com/science/article/ pii/S102630981100215X

Hannula, M., & Pirttimaki, V. (2003). Business intelligence empirical study on the top 50 Finnish companies. Journal of American Academy of Business, 2.

Hermansen, E., & Caron, J. P. (2003). Organizational Agility: Kicking the Culture “Crutch.” IEEE International Engineering Management Conference. Recuperado de: http://www. scopus.com/inward/record.url?eid=2-s2.0- 1142287701&partnerID=tZOtx3y1

Intellego (2011). Taller de Fundamentos de Business Intelligence. Bogotá.

Ičik, Ö.; Jones, M. C., & Sidorova, A. (2013). Business intelligence success: The roles of BI capabilities and decision environments. Information and Management, 50(1).

Isik, O.; Jones, M., & Sidorova, A. (2011). Business intelligence (BI) success and the role of BI capabilities. Intelligent Systems in …, 176 (January). http://doi.org/10.1002/isaf

Jourdan, Z.; Rainer, R. K., & Marshall, T. E. (2008). Business Intelligence: An Analysis of the Literature 1. Information Systems Management, 25(2). http://doi. org/10.1080/10580530801941512

Karim, A. J. A. J. (2011). The value of Competitive Business Intelligence System (CBIS) to Stimulate Competitiveness in Global Market. International Journal of Business and Social Science, 2(19). Recuperado de: http://www.ijbssnet.com/ journals/Vol_2_No_19_Special_Issue_ October_2011/24.pdf\nhttp://www. ijbssnet.com

Knabke, T., & Olbrich, S. (2013). Understanding Information System Agility - The Example of Business Intelligence. 2013 46th Hawaii International Conference on System Sciences. http://doi.org/10.1109/HICSS.2013.581

Kuilboer, J.; Ashrafi, N., & Lee, O. D. (2016). Business Intelligence Capabilities as Facilitators to Achieve Organizational Agility. AMCIS 2016: Surfing the IT Innovation Wave - 22nd Americas Conference on Information Systems, (2008), 1–5. Recuperado de: http:// eds.b.ebscohost.com.ezproxy.unal.edu.co/ eds/detail/detail?vid=3&sid=b294862e-9494-40f8-b369-46ac9faac6d1%40sessionmgr101&bdata=Jmxhbmc9ZXMmc2l0ZT1l/ZHMtbGl2ZQ%3d%3d#AN=edselc.2-52.0-84987629370&db=edselc

Lee, Y.; Madnick, S.; Wang, R., & Wang, F. (2014). A Cubic Framework for the Chief Data Officer: Succeeding in a World of Big Data. MIS Quarterly Executive, 2014 (March).

Lönnqvist, A., & Pirttimäki, V. (2006). The measurement of business intelligence. Information Systems Management, 23(1). Recuperado de: http://www.tandfonline. com/doi/pdf/10.1201/1078.10580530/45769.23.1.20061201/91770.4

Lu, Y. & Ramamurthy, K. (2011). Understanding the link between Information Technology capability and organizaional agility: an empirical examination. MIS Quar terly, 35(4). Recuperado de: http://www.sinab.unal.edu.co:2108/ehost/pdfviewer/pdfviewer?vid=3&sid=ab025b18-
973e-483b-ab9a-369ad8d5647f@sessionmgr104&hid=117

Marjanovic, O. (2010). Business Value Creation through Business Processes Management and Operational Business Intelligence Integration. In: 2010 43rd Hawaii Inter national Conference on System Sciences. IEEE. http:// doi.org/10.1109/HICSS.2010.89

Melville, N.; Kraemer, K., & Gurbaxani, V. (2004). Review: information technology and organizational performance: an integrative model of it business value. MIS Quarterly, 28(2). Recuperado de: http://dl.acm.org/citation.cfm?id=2017219.2017226

Mikroyannidis, A., & Theodoulidis, B. (2010). Ontology management and evolution for business intelligence. International Journal of Information Management, 30(6). http://doi. org/10.1016/j.ijinfomgt.2009.10.002

Negash, S. (2004). Business Intelligence. Communications of the ACM, 13.

Oliveira, J. (2012). Data “Government” Models for Healthcare. Business Intelligence Journal, 17(4).

Olszak, C. M. (2013). The Business Intelligence- based Organization - new Chances and Possibilities. In: International Conference on Management, Leadership and Governance.

Popovič, A., Jaklič, J., & Turk, T. (2010). Conceptual Model Of Business Value Of Business Intelligence Systems. Management, 15(1).

Power, D. (1999). A Brief History of Decision Support Systems. Recuperado en septiembre
26, 2014, de: http://dssresources.com/ history/dsshistory.html

Qiu, R. G. (2013). Business-Oriented Enterprise Integration for Organizational Agility. Business-Oriented Enterprise Integration for Organizational Agility. http://doi. org/10.4018/978-1-4666-3910-2

Rajterič, I. H. (2010). Overview of business intelligence maturity models. Management: Journal of Contemporar y Management. Recuperado de: http://hrcak.srce.hr/index. php?show=clanak&id_clanak_jezik=81745

Riabacke, A.; Larsson, A., & Danielson, M. (2011). Business Intelligence as Decision Support in Business Processes: An Empirical Investigation. In: Proceedings of 2nd european conference of Information Management & evaluation. http:// books.google.com/books?hl=en&lr=&id=koL- N5Y1aC58C&oi=fnd&pg=PA384&dq=Busi- ness+Intelligence+as+Decision+Support+in+- Business+Processes+:+An+Empirical+Inves- tigation&ots=yQTu3KCUsJ&sig=j_Rmr7Ex-3HWMqCHyCAINJUQLOAg

Rockart, J. F. (1982). The Changing Role of the Information Systems Executive : A Critical Success Factors Perspective. Sloan Management Review, 24(1), 3.

Rouhani, S.; Asgari, S., & Mirhosseini, S. V. (2012). Review Study: Business Intelligence Concepts and Approaches. American Journal of Scientific Research, 50(50).

Rutstein, J. (2012). Is It Really “Bad” Data ? Business Intelligence Journal, 16(3).

Sambamurthy, V.; Bharadwaj, A., & Grover, V. (2003). Shaping Agility Through Digital Options: Reconceptualizing The Role Of Information Technology In Contemporar y Firms. MIS Quarterly, 27(2).

Seo, D., & La Paz, A. I. (2008). Exploring the dark side of IS in achieving organizational agility. Communications of the ACM, 51(11). http:// doi.org/10.1145/1400214.1400242

Seo, D.; Miranda, J., & Paz, A. La. Role of Information Systems in Organizational Agility: The case of eClasSkeduler at Universidad de Chile, AMCIS 2010 Proceedings (2010). Recuperado de: http://aisel.aisnet.org/ amcis2010/578

Shen, C. C.; Chang, R. E.; Hsu, C. J., & Chang, I. C. (2017). How business intelligence maturity enabling hospital agility. Telematics and Informatics. http://doi.org/10.1016/j. tele.2016.06.009

Tallon, P. P., & Pinsonneault, A. (2011). Competing Perspective on the Link Between Strategic Information Techonology Alignment and Oorganizational Agility: Insights from a Mediation Model. MIS Quarterly, 35(2).

Tan, C.-S.; Sim, Y.W., & Yeoh, W. (2011). A Maturity Model of Enterprise Business Intelligence. Communications of the IBIMA. http://doi.org/10.5171/2011.417812

Triaa, W.; Gzara, L., & Verjus, H. (2016). Organizational Agility Key Factors for Dynamic
Business Process Management. In: 2016 IEEE 18th Conference on Business Informatics (CBI). http://doi.org/10.1109/CBI.2016.16

Trinh, Thao Phuong, Molla, A., & Peszynski, K. (2012). Enterprise Systems and Organizational Agility: A Review of the Literature and conceptual frameworks. Communications o f th e A ss oc i at i on f o r In f or m at io n Systems, 31(8). Recuperado de: http:// eds.b.ebscohost.com.ezproxy.unal.edu.co/ eds/pdfviewer/pdfviewer?sid=50b25ed3-2aa9-40f0-b63f-d49bf9c2fc6b@sessionmgr112&vid=1&hid=105

Trkman, P. (2010). The critical success factors of business process management. International Journal of Information Management, 30(2).

Vierkorn, S.; Mack, M.; Finucane, B., & Witte, T. S. (2010). Organization of Business Intelligence.

Business Aplication Research Center (August), 18.

Watson, H. (2010). BI-based Organizations. Recuperado en octubre 8, 20 14 , de: http://eds.b.ebscohost.com.ezproxy.unal.edu.co/eds/pdfviewer/pdfviewer?vid=2&sid=eb97b4e8-e1e8-4517-9283-ba76b4c9c020@sessionmgr115&hid=104

Watson, H. J. (2012). The Necessary Skills for Advanced Analytics. Business Intelligence Journal, 17(4).

Watson, H. J., & Wixom, B. H. (2007a). The current state of business intelligence. IT Systems Perspectives.

Watson, H. J., & Wixom, B. H. (2007b). The Current State of the Business Intelligence. Computer, (9).

Watson, H. J., & Wixom, B. H. (2011). Norfolk Southern Travels the BI Track. Business Intelligence Journal, 16(4).

Weber, Y., & Tarba, S. Y. (2014). Strategic Agility: A State of the Ar t. California Management Review, 56(3). Recuperado de: http://eds.a.ebscohost.com. ezproxy.unal.edu.co/eds/pdfviewer/pdfviewer?vid=2&sid=04987b0c-a2ef-4e35-8b04-a89b1839e891@sessionmgr4004&hid=4111

Wixom, B. H.; Watson, H. J., & Werner, T. (2011). Developing An Enterprise Business Intelligence Capability: The Norfolk Southern Journey. MIS Quarterly Executive, 10(2).

Wixom, B.; Yen, B., & Relich, M. (2013). Maximizing Value from Business Analytics. MIS Quarterly Executive, 2013 (June).

Descargas

La descarga de datos todavía no está disponible.